If he's going off the internet because of bullies then that's the right thing to do if he can't ignore them.

or she could have me talk to them
or she could get the staff involved

the staff will ban or at the very least mute people for things like this

Ive reported and they muted only. They never knew that i was in tears and nearly wanted to hurt myself.

stay strong, don't let the punks get to ya