Hello Mcquade54, to get your rank back you need to first show us evidence from another gamemode that you're Elite. After that try email: [email protected] and fill out this template: My exact in game name is: My purchased rank is/was: My exact issue and or game mode where the problem is: Evidence ie: screenshots and/or any helpful information: You can find and read the full thread here: http://www.mineverse.com/threads/mineverse-support-email-help-template.5743/ Please tell me when this is resolved, thank you.