One day i was playing factions. When a friend told me to play kit pvp. When i enter my friend told me to get the kit god but i didnt know why im not god anymore(kitpvp and survival)


Please Fix It
Luck
__NIghtShadow__

 

Email mineverse support @ support.mineverse.com and give them your ign, servers you don't have your rank on, and the transaction ID. I hope this helped! Have a nice day/night!

 

Hi @Felteo2443 what you need to do is send and email to [email protected] and fill in the following template

• My exact in game name is:
• My purchased rank is/was:
• My exact issue and or game mode where the problem is:
• Evidence ie: screenshots and/or any helpful information:

Once you send this It will be with cyp, If you want to resend the email every 2 or 3 days maybe every week or everyday its up to you the do so, Hope you get your rank back soon bud!

 

Try emailing the [email protected]
You should receive an automatic reply such as:

Hi,

Thank you for contacting Mineverse.
We have received your email! We will try to respond as soon as possible, however please allow up to 1-3 days.

Thanks and have a great day!
Mineverse Support


This is an automatically generated email - please do not reply to it.

Feel free to make another thread here if this is still an issue after they have replied.
Locking & archiving.