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  • SwagMasterLogen's rank from titan to non rank [Survival]

    Discussion in 'Site Support' started by MagicalRaven, Feb 15, 2016.

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    1. MagicalRaven
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      MagicalRaven Well-Known Member

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      This thread is made for @SwagMasterLogen , his rank is not functioning properly on survival and there seems to not be a prefix fixing thing .

      He is usually a titan, but whenever he goes to survival he doesn't have a rank.

      Proof :

      Here's his titan rank. (look in chat for "i like potatoes")
      2016-02-15_07.49.15.png

      And here's him without a rank. (look in chat for "i like potatoes") 2016-02-15_07.48.12.png
       
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    2. Levis
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      Levis Boss Member

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      already sent an email?
       
    3. SwagMasterLogen
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      SwagMasterLogen Well-Known Member

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      I sent an email a year ago! C:
       
    4. Titanicguy
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      Titanicguy Boss Member

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      You find optimism in literally everything.
       
    5. ItsSniiper
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      ItsSniiper Boss Member

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      Lol dang! Keep sending them.
       
    6. Titanicguy
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      Titanicguy Boss Member

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    7. clxrity
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      clxrity dev Developer Premium

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      We need some prefix-fix signs on survival. I hope it gets fixed for Swag. Since it doesn't look like you're going to get an email reply soon, I'd get some mods to tag Cyp for you. (He doesn't get notified for regular members tagging him)
       
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    8. SwagMasterLogen
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      SwagMasterLogen Well-Known Member

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      All Great ideas i'll do them all
       
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    9. TADS
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      TADS Guest

      Hi,

      Your best solution is to email our support ( [email protected] ).
      In doing so, you will receive an automated reply, such as:

      Hi,

      Thank you for contacting Mineverse.
      We have received your email! We will try to respond as soon as possible, however please allow up to 1-3 days.

      Thanks and have a great day!
      Mineverse Support


      This is an automatically generated email - please do not reply to it.

      If you do not believe that they reply, they replied to mine within a day; so please, be patient.
      Feel free to make another thread here if this is still an issue after they have replied. (1-3 days)
      Locking & archiving.
       
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