Shouldn't there be an auto reply on the support email? Something like this:

Hi there,

Thanks for your email. We will get back to you in a few days.

Kind regards,

The Mineverse Staff Team

 

No support, we just need a team. (or one person @Pile_of_Butts *hint hint*)

 

Well, sometimes it isn't a few days. People have waited much longer than that before getting their problem resolved.

In all honesty, I'd rather wait it out than receive that message and getting my hopes up. :/

 

*Coagh* @Pile_of_Butts *cough*

 

Not needed, you'll know when your issue is resolved.

 

No support.

 

No support.

 

ermm no.

 

You should take some medicine for that cough XD I agree though pile should do the support emails

 

Ok nvm about this. Please lock @Janice999

 

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Kind regards,
The Staff

 

We try to respond to support emails as soon as possible or within 7 days. As for the automatic message, I don't see why not.
Hi,

Thank you for your support email!
We appreciate you contacting us about [Contact Reason]. We try to respond as soon as possible or within 7 days. We appreciate your patience.

Thank you,
Mineverse Support

This is an automatically generated email - please do not reply to it.

Support emails are pretty much regarding rank issues.

Noobcrew and I are the only ones that have access to Buycraft, no one else. Before you ask, no one will ever get access to our Buycraft.

 

You could limit the access if you did give it to someone? But if not, then ok.

 

Great!

 

Can I have access to Buycraft?

 

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Kind regards,
The Staff