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  • still dont have supreme in op prison [Resolved]

    Discussion in 'Help' started by thr3sh3r, Mar 3, 2015.

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    1. thr3sh3r
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      thr3sh3r Active Member

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      for some reason I don't have supreme in op prison, some kinda bug im guessing? how can I get it fixed?
       
    2. Musezeta
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      Musezeta Well-Known Member

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      If you have proof of rank purchase, please email [email protected] with the following information:
      • Your IGN (old and new if you changed it)
      • Lost rank & the server(s) in which it is missing
      • Proof of rank (screenshots/proof of purchase)

      They can take care of you as this is a common occurrence in OP Prison.

      Muse
       
    3. thr3sh3r
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      thr3sh3r Active Member

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      that's the problem my comp is being a pain and I cant link screen shots to my e mails and I haven't received anything from pay pal regarding the purchase making proving kinda difficult I mean I can show you im supreme on skyblock and such just a bit hard for me to link it in a e mail
       
      Last edited: Mar 3, 2015
    4. Musezeta
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      Musezeta Well-Known Member

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      I understand your frustration with the dilemmas you are currently having.

      Is there any way you could get access to another computer(work/school/public library/friend) and complete the following information stated above? Also is it possible for someone else to send in the email if he can pass proof along @Ares_Xena?
       
    5. Ares_Xena
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      Ares_Xena Legendary Member

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      I suppose this could work. Another option would the screenshot on the forums. After this tag CypriotMerks.
      We're sorry about your frustrations, thr3sh3r. We'll resolve this ASAP.

      @Musezeta I'll leave this with you.
       
    6. thr3sh3r
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      thr3sh3r Active Member

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      A) I live to far from town for a quick drive in making a library comp un-usable (also I owe them money for their lost book apparently)

      B) I am the only person round I know with a comp
       
    7. Musezeta
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      Musezeta Well-Known Member

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      If you can manage to post a full screenshot on here of you in the lobby/a gamemode other than OPP showing Supreme, and one in OPP without your Supreme rank I will tag CypriotMerks for you and he should be able to help you with your issue.

      I'm afraid there's nothing else I can do for you as I have zero permissions to do with in game rank distribution, as well as the rest of the staff.

      My regards,
      Muse
       
    8. thr3sh3r
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      thr3sh3r Active Member

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      2015-03-05_04.06.37.png ok hows this? for some reason I can only upload one picture every other one seems to have some problem :(
      Edit. yeah apparently I can upload one pic that's is I don't know
       
      Last edited: Mar 3, 2015
    9. Musezeta
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      Musezeta Well-Known Member

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    10. thr3sh3r
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      thr3sh3r Active Member

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      ta muse
       
    11. Diggy
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      Diggy Island Boy Premium

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      Hey there thr3sh3r!

      I recommend you email [email protected] with:
      • Proof that you are supreme. (You already have this)
      • Your in-game name.
      • The situation.
      Good luck!
      ~Diggy
       
    12. thr3sh3r
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      thr3sh3r Active Member

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      yeah diggy I cant link the pic to my email my computer is being a pain im just hoping cypriot looks at the thread and can fix it from there
       
    13. Diggy
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      Diggy Island Boy Premium

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      Ok. That is quite understandable.
      Although try this,
      Copy this page's link.
      Click the Contact Us button at the bottom of the website.
      Put the Subject as Donation Issue.
      Do what I stated above (leaving out the proof)
      Instead of proof put the link to this thread.
       
    14. thr3sh3r
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      thr3sh3r Active Member

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      tried that hope it works this really stinks not having my rank in op prison seeing as how that's the main server I play :(
       
    15. Diggy
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      Diggy Island Boy Premium

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      Sucks man, but don't worry! The Owners really care about their players even though they don't really show it. Have faith ;)
       
    16. thr3sh3r
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      thr3sh3r Active Member

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      tbh I think the owners here are more worried bout their sever than arkham network another server I play on been 2 weeks since it got ddosed still half of its down with no sign of coming back mineverse seems to be actually concerned with keeping things running which is really good
       
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    17. thr3sh3r
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      thr3sh3r Active Member

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      Cypriot can you please check my thread or the support. I don't mean to sound rude I just would like my rank in op so I can get back into it. thanks
       
    18. Musezeta
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      Musezeta Well-Known Member

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      Has this issue been resolved?
       
    19. thr3sh3r
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      thr3sh3r Active Member

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      yeah thanks to Cypriot for fixing it (could have let me know but) can you lock this now please so no more gets put up fo whatever reason thanks
       
    20. Musezeta
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      Musezeta Well-Known Member

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      Resolved.
      Locking and archiving.
       
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