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    Discussion in 'Help' started by Jubkopu, May 9, 2017.

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    1. Jubkopu
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      Jubkopu Active Member

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      So 1 month ago i purchased the premium rank but i didnt seem to have it on just 2 servers (towny and lobby 3). I made a thread about it and later the same day i bought the sponsor rank but i was facing the same issue so i replied to the thread i had made previously to update it show i can get the sponsor prefix on those specific servers too. 2 days ago i received a new reply to that thread by @Exstatisfy saying that the package was resent but the rank i have now is premium on ALL servers. Here's the thread i'm talking about my problem and please whoever of the staff team is responsible to solve it also read my first reply to that thread
      Here's the link of that thread: https://www.mineverse.com/threads/missing-donor-rank.124981/

      Note: Dont start saying to email the support email i just want my package resent again but with the right rank this time (Sponsor)
       
    2. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      Just messaged cyp, I'll lock this for now.
       
    3. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      Has this been resolved?
       
    4. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      If this is still an issue please create another thread.
       
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