Hello Mineverse, My name is UnknownSouI and I've made a mistake with the ranks. I've ranked myself to God today and decided to rank my friend up as well. I ranked up from VIP to God so it took me a few times to upgrade myself everytime (From VIP to MVP e.t.c) When I wanted to buy a rank up for my friend Amolina56 I forgot to enter his name in the web-store and ranked myself up. (I didn't have to input his name so I didn't bother checking and double thinking). The rank VIP Was applied to me instead of Amolina56. We're both stuck with the wrong rank now :/. Thank you in advance, UnknownSouI.
I've already mailed support with both Transaction IDs. The God Rank Upgrade and the Sponsor To VIP rank upgrade that was meant to be bought for my friend.
Perfect, that is exactly what needs to be done. Anything relating to donation issues needs to be emailed to our support address: [email protected] The admin checks that email and he is the one with access to resolve your issue. Moderators including myself cannot.
