My rank (GOD) doesn't show up on faction but i does every where else. My name is xX_MCB_Xx and before it was benborit. Prouf : The image
I suggest you to send a mail to [email protected] . If they don't reply you can bumb it each day. You can also ask @CypriotMerks in-game when he is online, worked with me too. Good Luck!
^^ Cypriot is the only person able to help you with your rank. You will need to email him. Make sure to send him your IGN and any proof of your rank. Best of luck.