If you have proof of you buying the rank, like a receipt or something then email [email protected] and provide the evidence.
Hello Gregory Furlan, Your best solution is to email our support ( [email protected] ). In doing so, you will receive an automated reply, such as: Hi, Thank you for contacting Mineverse. We have received your email! We will try to respond as soon as possible, however please allow up to 1-3 days. Thanks and have a great day! Mineverse Support This is an automatically generated email - please do not reply to it. If you do not believe that they reply, they replied to mine within a day; so please, be patient. Feel free to make another thread here if this is still an issue after they have replied. (1-3 days) Locking & archiving.
