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  • Rank from Premium To God isn't popping up!

    Discussion in 'Help' started by DerpyMan51, May 18, 2020.

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    1. DerpyMan51
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      DerpyMan51 Established Member

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      Username: Ferbu
      Current Rank: Premium
      Rank Bought: God
      I didnt but the rank but DerpyMan51 bought it for me for free. But now it isn't popping up for some reason, and its been about an hour!
       

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    2. NoodleToes
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      NoodleToes Experienced Member

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    3. Grayman
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      Grayman Experienced Member

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      Ayyy im in both pics, my alt is in the first lol.

      Anyways make a support ticket, the staff would be glad to help :D
       
    4. Vem
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      Vem Experienced Member

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      As everyone has kindly said, create a support ticket.
      You can create one here: https://www.mineverse.com/support-tickets/open

      As I can see on buycraft DerpyMan51 has sadly bought 'God' for himself and has therefore gotten deranked himself and therefore also resulting in you in not getting the package. This can only be fixed through support tickets. :)
       
    5. Aly
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      Aly Alchemist Premium

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      I'll be closing this as they've already stated what to do above. Like everyone has said, make a support ticket.

      If you have any other inquiries or need any help, feel free to start a conversation with me or any other staff and we will try our best to help you.
       
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