Ok well then you'll just have to wait for cyp to reply to the email and give you your rank. good luck
I know you said you emailed Support 2 months ago, but I would suggest that you email him every 5 days until you get a response. This method will work eventually. Not that it matters coming from me(a nobody) but I appreciate your patience. I know how annoying these things can be. Especially when you paid money for such a nice rank. Best of luck.
Agreed, I think you can also try to "catch" one of them if their online too on Mineverse. Have fun in Mineverse!
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