Hey! Today I hopped onto Mineverse, Op PvP, to play like usual and realised that my new Elite rank that I got yesterday was gone... I have no clue how, but please try and help me <3 Thanks <3 IGN: CraftyAlex01 Rank: I was Elite and downgraded to MVP This is the only evidence I have to prove that I had the Elite rank:
Email this, along with your screenshot to [email protected] and they will be able to help you out there. It make take a little while for them to reply so please be patient with them. That is the only way that you will be able to get it fixed.
That evidence is perfect evidence. You need to email cyp at [email protected] using the following template My exact in game name is: My purchased rank is/was: My exact issue and or game mode where the problem is: Evidence ie: screenshots and/or any helpful information: Good luck! You should'nt have a problem getting this back
Try emailing the [email protected] You should receive an automatic reply such as: Hi, Thank you for contacting Mineverse. We have received your email! We will try to respond as soon as possible, however please allow up to 1-3 days. Thanks and have a great day! Mineverse Support This is an automatically generated email - please do not reply to it. If you do not believe that they reply, they replied to mine within a day, so please, be patient. Feel free to make another thread here if this is still an issue after they have replied. Locking & archiving.
