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  • Rank didn't go through

    Discussion in 'Site Support' started by Fweft, Jan 2, 2016.

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    1. Fweft
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      Fweft Well-Known Member

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      I bought floflorian123, supreme to god. It didn't go through.
       
    2. clxrity
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      clxrity dev Developer Premium

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      I would suggest providing proof of the transaction if you want help. Tag Cyp, and or email [email protected].
      (You need proof)
       
    3. Fweft
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      Fweft Well-Known Member

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      I emailed 2 months ago, WHAT PROOF
       
    4. clxrity
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      clxrity dev Developer Premium

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      He's currently online, try messaging him.
       
    5. oliver turner
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      oliver turner Experienced Member

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      Go to your purchase history and take a screenshot and send it to him. Don't try fake the pictures' because that would be classed as fraud and fraud is illegal. He will probably also ask to see the transaction ID so make sure you give that to him also.
       
    6. Stephen Curry
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      Stephen Curry Well-Known Member

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      The proof is in the email you used for the transaction. Find the confirmation email, etc / the email telling you what you bought & when. Don't try to copy someone else's, fraud is illegal like @oliver turner said, and you can be arrested or sued
       
    7. Fweft
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      Fweft Well-Known Member

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      I used a visa gift card. How do I get the history?
       
    8. Stephen Curry
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      Stephen Curry Well-Known Member

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      Find your VISA card. Find the email you used for the rank
       
    9. Fweft
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      Fweft Well-Known Member

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      I used a random mail
       
    10. oliver turner
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      oliver turner Experienced Member

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      I think you're lieing or stupid. Who spends $250 on a rank and uses a random email. I don't mean to be rude but that's a dumb move.
       
    11. Fweft
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      Fweft Well-Known Member

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      It's $150
       
    12. oliver turner
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      oliver turner Experienced Member

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      See you don't even no how much you paid for it if you did Titan is $250
       
    13. Fweft
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      Fweft Well-Known Member

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      I'm god

      My parents call it a security risk to give my email out.
       
      Last edited by a moderator: Jan 10, 2016
    14. oliver turner
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      oliver turner Experienced Member

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      So you used someone elses?

      Oh you upgraded... You never said.
       
      Last edited by a moderator: Jan 10, 2016
    15. Fweft
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      Fweft Well-Known Member

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      Well...
       
    16. oliver turner
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      oliver turner Experienced Member

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      What your doing if your lieing is illegal.
       
    17. ZACH RICE
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      ZACH RICE Active Member

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      Well.. This seems like it's getting a little out of hand...To fix you're problem, there are two ways of contacting Mineverse Staff.. One.. log on to the Mineverse server and and type in the Chat "/staff" it will tell you what Mods, Or Admins are on.. Two, Email what the problem to [email protected] There the wonderful people there at Mineverse who will sort out the situation... Hope it will help.. P.S. How long has it been since you purchased the Rank on the server.. My rank took 2 hours.. Good luck :troll:
       
    18. Stephen Curry
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      Stephen Curry Well-Known Member

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      Also, I recommend trying out the new Prefix fixing signs. Go to each gamemode and reset your rank (find the room with the prefix signs) & click the prefix you bought
       
    19. pre
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      pre Well-Known Member

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      Visa gift cards should have a link on the back which allow you to go online and check the purchase history.
       
    20. Fweft
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      Fweft Well-Known Member

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      Well, I can't seem to find the card. Also, I emailed support they haven't replied.

      Doesn't work, no permission for it to work.
      I purchased it about like 2 weeks ago
       
      Last edited by a moderator: Jan 10, 2016
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