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  • Purchase Problem

    Discussion in 'Help' started by InfamousBlade, Oct 28, 2016.

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    1. InfamousBlade
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      InfamousBlade Active Member

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      I want to purchase God rank, but when i try to checkout, it says, "You cannot checkout because you have opened too many chargebacks." I have not charged back once on this server. I just got unbanned. Please help
       
    2. Linux
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      Linux Boss Member

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      You are trying to purchase it, or someone else is trying to do it for you?
       
    3. InfamousBlade
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      InfamousBlade Active Member

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      i am trying to purchase it
       
    4. Dyna_Mighty
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      Dyna_Mighty Retired Head-Mod

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      That is something with buycraft, not just with Mineverse. They will not allow you to check out anywhere with any chargebacks open within buycraft. At least that is what I've been told. @Pile can you confirm that?
       
    5. InfamousBlade
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      InfamousBlade Active Member

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      Last edited by a moderator: Nov 1, 2016
    6. kinsey_kid
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      kinsey_kid Developer Developer Premium

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    7. PiLe
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      PiLe Retired Admin Premium

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      I would try using another payment method?
      I'm not sure how buycraft tracks their payments. If they go by usernames, email or transaction.
       
    8. InfamousBlade
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      InfamousBlade Active Member

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      I just tried and it said the same thing
       
    9. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      I'm pretty sure its on usernames

      https://blog.buycraft.net/chargebacks-and-how-to-handle-them/

      It works on the percentage of chargebacks a player has made in relation to complete payments across every single store on the Buycraft network, making the system really comprehensive at keeping out the players who have charged back maliciously before.
       
    10. PiLe
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      PiLe Retired Admin Premium

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      This is an issue with buycraft and out of our control.
      I would suggest contacting them.
      Closing.
       
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