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  • Purchase Mistake!

    Discussion in 'Help' started by Bill Huynh, Oct 22, 2020.

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    1. Bill Huynh
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      Bill Huynh Established Member

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      Hey there it seems that there has been a mistake when purchasing an upgrade from your website. It seems that I have been charged $22.50 usd for an upgrade from MVP to ELITE rank. I'm unsure why that has happened as it was listed at the price of $7.50 usd. I believe that it charged me 3x the same purchase as in game it showed 3 notification for the same purchase. If possible can you refund me the rest of the amount of the $15 usd as it was a mistake please. (I also have the screenshot to the notifications in-game)

      Date of Transaction: 21/10/2020 01:50:15 GMT+10:00
      IGN purchased under: Quamped
       

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    2. Skrown
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      Skrown Well-Known Member

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      You could try here; https://www.mineverse.com/support-tickets/open
       
    3. Aly
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      Aly Alchemist Premium

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      I'll be closing this since you have made a support ticket.

      Moved to Archives - Help
       
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