Ok, so this has been happening for the last few months. So in prison I used to be B-Prisoner then I got de-ranked to D-Prisoner (dont know why), and now whenever i try to buy c-prisoner i get promoted but i get no prefix and no benefits to c prisoner. Iv'e bought it so many times, and i lost all my money and still no prefix or benefits?? Please fix! I have left a link of the video i uploaded where i recorded what happened ...

Vid link:

 

Hmm, when you were first deranked did you happen to buy a donor rank by any chance?
If so, Lars(numbers) had this issue today, however he could still enter the B block.

Anyways, you should consider sending a support email to [email protected]

Cypriot or Noobcrew would be able to help, be sure to add in this video that you posted

Good luck!

 

This happend to me to (Layers12) i just send a mail to [email protected] and probably cypriot Will answer so recommending what blue said <3

 

The support email is your best chance at getting your prefix fixed.
You should still have access tho.
Thank you Blue for being ever so active at helping!
Closing.