I was on kit pvp and I did /rank to see what would show up and it said: commander-500$. I had 800$ so I decided to get it. After I bought it it completely reset my rank. I have Vip, The proof is here: http://imgur.com/unRb1G2 I did not know this would happen and can you please reset it so I can have my Vip again? And here is to show I have commander: http://imgur.com/YnEiHPx
If I ain`t wrong there is a sign saying "Do not buy this rank if you are a donator." It is your own fault if you didn`t read it. You can try to ask Scofu13 the head-moderator, and he ask the co-owner.