I suggest you PM a mod and be patient. The elves at BuyCraft are trying their best to finish the transaction, but it may take some time ;)
I'll ask the admin to look at this, it's best you post the receipt in [ hide ] here [ /hide ] without spaces.
This is kinda weird because after I got Elite and then Supreme I haven't had 1 problem. The website's connection to BuyCraft was probably restarting or re-establishing itself and that's why the purchase didn't go through so smooth. Just adding what I think happened :I