Hello i was on level 13 for the parkour and then i turned level 1 for some reason. could you help me? I also put some proof that i was level xiii/13
Did you click the sign at the end of level 1? That resets you. and btw you won't get your rank back, no one does if they reset
You could try asking some of the staff with the abilities to do this for you, however, I doubt you will be restored without redoing the levels.
If you clicked it, it's kinda your fault. But if you randomly got reset, then I guess it's the servers fault.