hey mods & staff before i discuss my issue i just wanted to say i love your server i basically grew up with it, anyway i have a issue with my titan rank i purchased the rank a couple years ago and it was all good till last year i logged on and had titan rank on only OP PvP and had premium rank on all other games, i messaged a mod and they just ignored me, i stopped playing Minecraft for a bit after that and i've recently been getting back into it and i logged in today with the same problem. If a staff member is willing to help me they get conformation that i have purchased this rank by me going on OP PvP and showing them, my gamertag is Sorn8 and i am on often if im not my discord is vapidxz #8373, Thanks again.
Make a support ticket where you provide screenshots of you having Titan on OP pvp, as well as your IGN. Make it payment related Janice is currently on holiday, but should be able to handle the tickets about once every week