• My exact in game name is: Swastiika

• My purchased rank is/was: God

• My exact issue and or game mode where the problem is: I never received the rank

• Evidence ie: screenshots and/or any helpful information:
  Feb 7, 2016 14:58:59 PST
  Transaction ID: 7JS034281N746080F
  Hello Yeezy Supply 2k15,
  
  You sent a payment of $100.00 USD to SkyBlock
  ([email protected])
  
  
  It may take a few moments for this transaction to appear in your account.
  Merchant
  SkyBlock
  [email protected]
  Instructions to merchant
  You haven't entered any instructions.
  Shipping address - confirmed
  - Personal
  - Address ( Removed for safety )
  -
  United States
  Shipping details
  The seller hasn’t provided any shipping details yet.
  Description Unit price Qty Amount
  Mineverse
  , Minecraft Username: Swastiika $100.00 USD 1 $100.00 USD
  Subtotal $100.00 USD
  Total $100.00 USD
  Payment $100.00 USD
  Payment sent to [email protected]
  
  
  
  Issues with this transaction?
  You have 180 days from the date of the transaction to open a dispute in the Resolution Center.
  
  Questions? Go to the Help Center at www.paypal.com/help.
  
  Get verified - Pay from your bank account and you're 100% protected against unauthorized payments sent from your PayPal account. Log in and click the Get verified link below your name.
  
  
  
  
  Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.
  
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  PayPal Email ID PP120 - faa3fb8c13d34

 

Send an email

 

I've sent one, I was told by staff to also post on the forums.

 

They can also post their Donation issue here :P

 

Yep either is encouraged but so is both.

 

Hello Rich | Swastiika,

Your best solution is to email our support ( [email protected] ).
In doing so, you will receive an automated reply, such as:

Hi,

Thank you for contacting Mineverse.
We have received your email! We will try to respond as soon as possible, however please allow up to 1-3 days.

Thanks and have a great day!
Mineverse Support


This is an automatically generated email - please do not reply to it.

If you do not believe that they reply, they replied to mine within a day; so please, be patient.
Feel free to make another thread here if this is still an issue after they have replied. (1-3 days)

Locking & archiving.