It is sort of what i'm getting at. I was looking over the forums and a lot of people are still waiting for there rank to be fixed or missing donation perks.
I think it is needed. Have you had a look on forums about donation errors? People have been waiting for a long time for there issue to be addressed.
I do think there should be a position like this. But like others have said, it would take someone that the owners really trust. The semantics of such a position would likely be too great though. If there were a way that the positions could actually be implemented, I would support.
System Administrators/Administratos can sort that out. We do not need people entirly dedicated to sorting out donating issues. You do realize the reason Crew won't have people like that is that he has to give them a monthly revenue, and/or he needs to give them access to stuff, which requires trust. If people mess stuff like that up, its hard to fix.
The only person i could possibly think noob or crew would make this position is a family member. Someone could easily ruin Mineverse if they had this position