MY RANK IS GONE!!!!!!!!!!!

Discussion in 'Site Support' started by jarmo pauw, Dec 30, 2016.

Thread Status:
Not open for further replies.
  1. jarmo pauw
    Offline

    jarmo pauw Active Member

    Messages:
    12
    Hello mineverse i bought god rank for your server and i couldnt log in on 1.11.2 so a week later i tried 1.8 and it worked but in the lobby i had my god rank but when i joined a game lobby like op pvp or skywars it was gone so today i logged on and MY WHOLE RANK WAS GONE NOT EVEN IN MAIN LOBBY ITS JUST GONE WHY HELP MEEEEEEEEEE
     
  2. kinsey_kid
    Offline

    kinsey_kid Developer Developer Premium

    Developer
    Messages:
    11,217
    Did you charge back? If you didn't then you need to get the confirmation of payment email, screenshot it and send it to [email protected]
     
  3. jarmo pauw
    Offline

    jarmo pauw Active Member

    Messages:
    12
    yes i joined the skywars lobby and i have the rank there but not in main lobby il send some screenshots

    wait il make a video



    there u go see its gone on some servers and when i type on god pvp /kit god it doesnt give me cuz i dont have permission on that server
     
    Last edited by a moderator: Dec 30, 2016
  4. kinsey_kid
    Offline

    kinsey_kid Developer Developer Premium

    Developer
    Messages:
    11,217
    Just take a screenshot of you with the rank on skywars and fill in the template bellow then send them both to the following email address: [email protected]

    The template is as follows:

    Your IGN:
    The rank/permissions you are missing:
    The servers you are missing these on:
    Proof of purchase/Evidence:
     
  5. jarmo pauw
    Offline

    jarmo pauw Active Member

    Messages:
    12
    i cant find the payment e mail but i really bought it watch the video man! well see the screenshot 2016-12-30_10.48.06.png
     
  6. Amori
    Offline

    Amori Experienced Member

    Messages:
    1,532
    Well
    Mineverse removed all the /kits
    Cuz
    "EULA"
     
  7. jarmo pauw
    Offline

    jarmo pauw Active Member

    Messages:
    12
    ok i have the god rank on the servers skywars gta prison infection those are all the servers i HAVE god rank

    yeah but still it doesnt says my rank

    and i miss the permissions of THE WHOLE GOD RANK on servers where it doesnt says my rank

    in servers it doesnt says my rank its just like the stone regular rank

    HELP MEEEEEEEEEEEE FIX IT
     
    Last edited by a moderator: Dec 30, 2016
  8. Dyna_Mighty
    Offline

    Dyna_Mighty Retired Head-Mod

    Messages:
    9,095
    Kinsey posted above on what exactly you need to do to get your rank fixed. That is the only way that it will be taken care of. We cannot help here on the forums. We can only tell you the way to get it fixed.
     
  9. jarmo pauw
    Offline

    jarmo pauw Active Member

    Messages:
    12
    look still on a few servers like OP PVP it doesnt says my rank when i press tab my name isnt blue either and when i try /kit god it says i have no permission so yeah just like i dont have it
     
  10. Levis
    Offline

    Levis Legendary Member

    Messages:
    3,123
    Such drama, much wow.

    Just send a mail to [email protected] with the evidence of u have the rank.
     
  11. jarmo pauw
    Offline

    jarmo pauw Active Member

    Messages:
    12
    dude the evidence is here this thread is evidence they are helping me right now i hope
     
  12. Levis
    Offline

    Levis Legendary Member

    Messages:
    3,123
    Dude, you need to mail to [email protected] and bump the mail every day.
     
  13. PiLe
    Offline

    PiLe Retired Admin Premium

    Messages:
    12,082
    Emailing Cyp is the only way to get your rank issues fixed. No one else has the ability to help you. I would advise you to email him at this address:
    [email protected]

    Best of luck to you.
    Closing.
     
Thread Status:
Not open for further replies.

Share This Page