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  • My Cape Hasn't arrived

    Discussion in 'Site Support' started by MrFishlips, Feb 29, 2016.

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    1. MrFishlips
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      MrFishlips Experienced Member

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      Hello Fish here..

      I got a cape, and it still hasn't came thru, and I've waited 3-4 Days now..

      904a5d9781a250b4882cfc4aa16c1aed.png

      I know alot of people have been having this issue, so I guess You can comment if you're having the same problem.

      Anyways, Thanks ;)
       
    2. Alex
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      Alex sweet roll Premium

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      Sorry you're experiencing this problem, I know it's irritating. Have you tried emailing [email protected] yet? If you have, I will pass this on to Cypriot if he doesn't know already. :)
       
    3. MrFishlips
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      MrFishlips Experienced Member

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      No, I haven't.. I'll try when I get back.

      Thanks :>
       
    4. ferras
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      ferras Legendary Member

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      Don't think that your the only one with this problem. Don't worry, it's a glitch. Just email [email protected]
       
    5. sircorgi
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      sircorgi Boss Member

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      Email [email protected] with proof of the purchase, your username, and what you bought, of course.
      Sometimes capes arrive to you a day later, so maybe it's just that.
      Don't worry, it's just a glitch
       
    6. yehs
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      yehs Builder Builder

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      Hello!
      The best thing to do at your current crisis is to email support as the others have said. Be sure to have proof before you email them though, or nothing will happen.
      Cape are currently experiencing small glitches but it will be fixed in future, keep bumping your email becaue support do get quite a lot.
      Hope to see you more on Mineverse!
      -Delta ^_~
       
    7. MrFishlips
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      MrFishlips Experienced Member

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      Thanks everyone <3
       
    8. YRVintage
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      YRVintage Guest

      when 2 people say the exact same thing alex said
       
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    9. TADS
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      TADS Guest

      Hello,

      The cape system updates every 4-24 hours.
      If it has not worked, email [email protected]

      Locking & archiving.
       
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