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    Discussion in 'Help' started by Yila123, Jan 31, 2021.

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    1. Yila123
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      Yila123 Established Member

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      Hey I have recently bought an unban from the store and when I log in I seem to still be banned could you guys fix that?
       
    2. sabrina
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      sabrina Discord Moderator Discord Moderator Premium

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      Whats your IGN?
       
    3. Yila123
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      Yila123 Established Member

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      My IGN is Yila
       
    4. sabrina
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      sabrina Discord Moderator Discord Moderator Premium

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      Make a support ticket here: https://forums.mineverse.com/support-tickets/

      Include your TID (Transaction ID that should be in the email that confirmed the purchase) and your IGN, and explain the situation. An admin will help you out as best they can.

      Do you have any other questions?
       
    5. Yila123
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      Yila123 Established Member

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      Ok thank you
       
    6. sabrina
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      sabrina Discord Moderator Discord Moderator Premium

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      Closing as a support ticket has been made
       
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