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  • Implemented Member Info Requests Area

    Discussion in 'Suggestions' started by boba, Jan 15, 2021.

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    1. boba
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      boba Retired Administrator Discord Leader Premium

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      make a member info change thread lol
       
    2. sabrina
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      sabrina Discord Moderator Discord Moderator Premium

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      support. It's on skyblock & skywars so why not here :D

      currently there is a way to request a username change through your profile page so perhaps not that, but for premium & birthday changes yes :)

      just for clarification in case others are confused; this is a suggestion for a thread in the "help" section where players can request premium title & colour changes, birthday changes & username changes etc.
       
    3. Drop
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      Drop Experienced Member

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      I like this suggestion thank you Boba <3
      Full support.
       
    4. boba
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      boba Retired Administrator Discord Leader Premium

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      thank you both & thank you Rent for the support rating.
       
    5. eunice
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      eunice Experienced Member

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      support ^-^
       
    6. boba
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      boba Retired Administrator Discord Leader Premium

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      ily ty
       
    7. boba
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      boba Retired Administrator Discord Leader Premium

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      Will be working on something like this eventually through the system account. Will have to get access to it first before I go further. It will ideally be a centre for members to make account changes without having to make support tickets or DM different people. People can use {HIDE} (square brackets) for sensitive content such as DOB, emails, etc. It will be accessible by everyone and primarily myself and Clarity will be managing it.

      EDIT: Tuber gave me an excellent idea. Instead of utilizing threads, the support ticket system has been edited to include a section designated for Forums related help. View below:

      There is a knowledge base section which includes information about common forum issues for members:
      [​IMG]

      In a support ticket, you may select the Forums Related Help option, and click the correct button which relates to your concern/request:
      [​IMG]

      This feature is now active. If you have Forum concerns, please utilize this feature. It is private, discreet, and only viewed by our upper staff.

      Thanks @i_am_youtuber for this!
       
    8. boba
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      boba Retired Administrator Discord Leader Premium

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      Thank you for submitting your suggestion. We have decided that we will be implementing this suggestion.

      Should you have any more suggestions or feedback for how we may improve the network, please feel free to create another thread.

      Thread moved to archives.

      Regards,
      The Staff
       
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