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  • [Kitpvp] chat name still [commander]

    Discussion in 'Site Support' started by Cookieness, Nov 14, 2015.

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    1. Cookieness
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      Cookieness Active Member

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      My name in the chat of kitpvp is still [commander] even after i purchased [god]
       
    2. Cookieness
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      Cookieness Active Member

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      Screenshots:
      Kitpvp: upload_2015-11-15_11-8-32.png
       
    3. Cookieness
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      Cookieness Active Member

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    4. ParanormalPizza
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      ParanormalPizza Well-Known Member

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      Is minimap allowed on all gamemodes?
      This has happened to a lot of players, and I don't think it matters much but that's just my opinion. The reason that happens is because we bought commander before we bought a rank.
       
    5. Cookieness
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      Cookieness Active Member

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      This still hasn't been fixed is there not enough proof?
       
    6. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      just send an email with the following to [email protected] if you dont get a response within 2 days resend the email but be patient

      His name
      The rank he is missing
      On what servers you are missing the rank/commands/prefix
      Evidence he actually have this rank (screenshot)
       
    7. Scorv
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      Scorv Gaming Warlord Premium

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      I'm sorry to hear about you not having your rank on Kit Pvp.

      Sending an email to [email protected] following the below template is the quickest possible way to get this problem fixed. You will probably not get an immediate response, so just send an email with the same message once a week. Another possibility is to contact the admins here on the forums, or find them in game. But both of those will take longer or have a small chance of happening.

      Template

      1. In-game name:
      2. Problem:
      3. Evidence of having the rank
      4. Evidence of not having the rank

      Hope everything turns out well for you. :)
      Locking and Archiving.

      -Scorvix
       
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