Dude make a ban appeal, you agreed to the terms and conditions and it says no refund. If you do issue a refund Noobcrew/Cyp could bring you to court.
Yes, he is correct. When purchasing the rank, you obviously didn't read the terms and conditions and it does say no refunds. Make a ban appeal, and you might get un banned. Sorry mate, no refund
He already made a appeal, it was denied That's what happens when you hack, it's not the best idea now, is it?
Has this been resolved? If I do not get a reply I will archive this within 48h. If you disagree with that, report this post and a staff member will unarchive. Also, to answer your question, no refunds.