Email [email protected] with your ign, a detailed explanation of your current issue, and proof of having the rank. Bump the email once a week. Good luck.
Moved to the correct location. As well as emailing the support team, I strongly suggest that you post some screenshots in this thread of you having the God rank, as proof. The owner(s) may see this thread and solve your issue.
just send an email with the following to [email protected] if you dont get a response within 2 days resend the email but be patient His name The rank he is missing On what servers he is missing the rank Evidence he actually have this rank (screenshot)