Please email [email protected] with the following information My exact in game name is: My purchased rank is/was: My exact issue and or game mode where the problem is: Evidence ie: screenshots and/or any helpful information:
Try emailing the [email protected] You should receive an automatic reply such as: Hi, Thank you for contacting Mineverse. We have received your email! We will try to respond as soon as possible, however please allow up to 1-3 days. Thanks and have a great day! Mineverse Support This is an automatically generated email - please do not reply to it. If you do not believe that they reply, they replied to mine within a day, so please, be patient. Feel free to make another thread here if this is still an issue after they have replied. Locking & archiving.