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    • I lost my rank?

    Discussion in 'Help' started by Acii, Feb 26, 2015.

    1. Acii
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      Acii Experienced Member

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      Hey!
      So a few days ago I upgraded from the rank premium to sponsor costing me $5 USD. Today, I log back in to Mineverse only to find I've been downgraded back to premium? I don't know why this happened, I feel like I was scammed out of my money! Please fix this. I'm not very happy with not getting my money's worth. :(
       
      Acii, Feb 26, 2015
      #1
    2. Acii
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      Acii Experienced Member

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      -Sorry for the large print, btw-
       
      Acii, Feb 26, 2015
      #2
    3. Diggy
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      Diggy Island Boy Premium

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      Hey *giggle* sheep!

      I recommend you email [email protected] with:
      • Proof that you had Sponser.
      • Your in-game name.
      Good luck!

      ~Diggy
       
      Diggy, Feb 26, 2015
      #3
    4. Acii
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      Acii Experienced Member

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      What do you mean proof? Sorry, I just don't know what to send them as proof.
       
      Acii, Feb 26, 2015
      #4
    5. KingAlex
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      KingAlex Well-Known Member

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      The transaction from buying the rank or A screenshot from ingame :)
       
      KingAlex, Feb 26, 2015
      #5
    6. Diggy
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      Diggy Island Boy Premium

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      ^ *A screenshot of you with the rank (you typing in chat and it showing the title next to your name.)
       
      Diggy, Feb 26, 2015
      #6

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