My old ign is gride56 and i tried to play it safe by giving my alt my plot for safe keeping and i forgot about my shop signs so if i could get a admin to fix that for me or something please i do /seen gride56 and it tells me my new ign has been online for so and so time my new ign is Akn_Ninja

 

@CypriotMerks @Musezeta @Forumz

 

Hello. Please email [email protected] with your problem and evidence. Make sure to include what game mode you are having problems on. Now the support team is not magic. They will probably not reply right away, as they receive many emails. Just be patient.

 

I'm good I emailed support 2 weeks ago about my rank problem still havent got a reply

 

Have you received a reply from mineverse support?

 

Are you kidding me lol mineverse support is worthless I haven't got a reply when I sent them pics of my rank problem 4weeks ago

 

They are busy fixing other people's ranks. Show proof of your old IGN and new one, transaction ID of your purchase of the god rank and what gamemodes you lost it on.

 

The steps above should help.
You can email [email protected] if you have any more concerns.

Thread handled.