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  • Handled I bought God rank but it doesn't give me it.

    Discussion in 'Help' started by IProphetI, Dec 30, 2020.

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    1. IProphetI
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      IProphetI Established Member

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      Hey so I bought God rank on the Mineverse shop and it didn't give me it exactly. For some reason I found out I have the rank on skyblock and survival but that's all its not on other gamemodes modes and I can show proof of this if needed. I don't know any reason it is doing this. Im currently Elite rank on all other gamemodes other then survival and sky block. Please help.
       
    2. sabrina
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      sabrina Discord Moderator Discord Moderator Premium

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      It may just be taking a while to show up on other gamemodes. Try making a support ticket here: https://forums.mineverse.com/support-tickets/

      An admin will sort out your rank for you. Be sure to include your Transaction ID (the code given on your receipt, it should be in your email) and if possible, evidence of you having the rank on another gamemode.

      I'll close this once a support ticket has been made unless you have any other questions?
       
    3. IProphetI
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      IProphetI Established Member

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      Just made the ticket. Thanks so much. :)
       
    4. sabrina
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      sabrina Discord Moderator Discord Moderator Premium

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      No problem! Do you have any other questions, or shall I close this? :)
       
    5. IProphetI
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      IProphetI Established Member

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      Yea you could close it.
       
    6. sabrina
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      sabrina Discord Moderator Discord Moderator Premium

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      Thread locked on request.
      If you disagree to this action, please report this post, and a moderator or administrator will reconsider it.

      Kind regards,
      The Staff
       
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