Hello, i am a player in Mineverse community over a year.
When the fiture to change IGN's came out i changed my name sometimes (now my name is qTJ)
When i changed my name at the first time it was very fast when the plugins that saves the ID of the
player wasnt out and my stats reset.. i got my VIP rank back but i didnt get my stats and all the games
i would be more than happy to get now my stats in every game back.. my first name was StirkerSaCh
Thanks for helping :D

 

Providing proof and evidence is crucial.

 

Ima steal his ign brb XD

 

if u can tell me how can i prove it i will but ihave no idea how to :/

 

Send an Email to [email protected] Maybe they can help you there.

 

Screenshot/record is what I mean.

 

Send an email to [email protected] with your in game name, problem, proof of which game modes you are missing your rank on, and proof that you have the rank/levels . You might not get an immediateresponse, so try sending the same email once every week.

You NEED a screenshot as evidence

 

Hello qTJ,

The best option you have is to email our support email ([email protected])
Explaining what happened, and your in-game name.

Closing & archiving.