Had to make a new account. Forgot the passcode and passcode link never sent. I checked spam, don't worry. My son cannot connect to your server. My other children can. Please help us!
My daughter can connect but he cannot. You can ask my daughter but I don't know if she knows anything.
Try updating to version 1.9.2. https://gyazo.com/d78b24a1d6c3783d62f2eb4ed51997ba for a guide on how to do this. If you have more than 1 internet connection, please try connecting to the other one(s).
restart your internet, restart your router. redownload minecraft if that does not work. can you join other servers if yes then contact [email protected] if not then its a problem with your connection