This is simply because we dont have enough staff to help out right now. I myself try to handle reports when I can bit most days I'm out working or doing other things which means I don't have all that much time to do reports + moderate in game. I'm very sorry they do take long, I can't speak for everyone but I know a lot of us simply aren't really able to handle the dozens of reports we've been getting recently. There's been quite a bit of an uprising of reports we've had compared to what we used to be getting.
Hey we understand. Life gets in the way. You're doing great even with what little is being done all mods are doing best they can.
