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  • Downgraded from Titan to Premium

    Discussion in 'Site Support' started by SnakeVenomPvP, Jan 22, 2016.

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    1. SnakeVenomPvP
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      SnakeVenomPvP Well-Known Member

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      Hello my friend Sorn8 got downgraded from Titan to premium.

      Proof of titan: Screen Shot 2016-01-21 at 10.35.52 PM.png As you can see Sorn8 is a Titan in this picture.

      Proof of downgrade: Screen Shot 2016-01-21 at 10.36.14 PM.png
      I hope a mod/headmod/owner can fix this problem.

      Thank you and have a good day.

      Signed,

      SnakeVenomPvP to help Sorn8.
       
    2. SSMH
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      SSMH Legendary Member

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      Moved to the right section.
      Send an email to [email protected]

      Please use this template when using this section for help with lost ranks or donation issues:
      • My exact in game name is:
      • My purchased rank is/was:
      • My exact issue and or game mode where the problem is:
      • Evidence ie: screenshots and/or any helpful information:
       
    3. PiLe
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      PiLe Retired Admin Premium

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      I sent Cypriot a message on Skype.
      He's sleeping right now, but I will let you know if he replies.
       
      • Like Like x 1
    4. Statikk_Shiv
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      Statikk_Shiv Experienced Member

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      Hope you get it back soon! :(
       
    5. SnakeVenomPvP
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      SnakeVenomPvP Well-Known Member

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      Sorry I never noticed this existed.

      Thank you.

      Thanks, I didn't loose my rank though my friend Sorn8 did.
       
    6. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      Pile fixing things in her piley ways
       
    7. TADS
      Online

      TADS Guest

      Try emailing the [email protected]
      You should receive an automatic reply such as:

      Hi,

      Thank you for contacting Mineverse.
      We have received your email! We will try to respond as soon as possible, however please allow up to 1-3 days.

      Thanks and have a great day!
      Mineverse Support


      This is an automatically generated email - please do not reply to it.

      Feel free to make another thread here if this is still an issue after they have replied.
      Locking & archiving.
       
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