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  • Donor Ranks Hasn't Came Through on Certain Servers.

    Discussion in 'Site Support' started by UncleUrnesto, May 20, 2015.

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    1. UncleUrnesto
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      UncleUrnesto Boss Member

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      • My exact in game name is: Rejection
      • My purchased rank is/was: God
      • My exact issue and or game mode where the problem is: Survival, Skywars, OPPvP, Prison,
      • Evidence ie: screenshots and/or any helpful information: 2015-05-20_20.37.19.png 2015-05-20_20.37.28.png

      • My exact in game name is: FreeRiderHD
      • My purchased rank is/was: God
      • My exact issue and or game mode where the problem is: Survival
      • Evidence ie: screenshots and/or any helpful information:

      2015-05-20_20.42.39.png

      2015-05-20_20.42.46.png
       
    2. Diggy
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      Diggy Island Boy Premium

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    3. UncleUrnesto
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      UncleUrnesto Boss Member

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      I'm not wasting my time when CypriotMerks doesn't respond quickly, it's easier to make a thread.
       
    4. UncleUrnesto
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      UncleUrnesto Boss Member

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    5. UncleUrnesto
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      UncleUrnesto Boss Member

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    6. Bananurz
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      Bananurz Retired Head-Mod

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    7. Sanity
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      Sanity Well-Known Member

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      Uncle, do both, maybe?
       
    8. UncleUrnesto
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      UncleUrnesto Boss Member

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      The email wouldn't be read so nope.
       
    9. Sanity
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      Sanity Well-Known Member

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      Mine was
       
    10. Diggy
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      Diggy Island Boy Premium

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    11. TADS
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      TADS Guest

      Is this still an issue? If so, please reply within 24 hours.
       
    12. Ozzy
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      Ozzy Experienced Member

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      Uncle im just curious how many accounts do you have that are god or titan and how much money do you have?
       
    13. PiLe
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      PiLe Retired Admin Premium

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      I will need the current name to further help you here.
       
    14. Scorv
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      Scorv Gaming Warlord Premium

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      I'm sorry to hear about you not having your rank on Survival, Skywars, OP Pvp, and Prison.

      Sending an email to [email protected] following the below template is the quickest possible way to get this problem fixed. You will probably not get an immediate response, so just send an email with the same message once a week. Another possibility is to contact the admins here on the forums, or find them in game. But both of those will take longer or have a small chance of happening.

      Template
      1. In-game name:
      2. Problem:
      3. Evidence of having the rank
      4. Evidence of not having the rank

      Hope everything turns out well for you. :)
      Locking and Archiving.

      -Scorvix
       
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