I ordered a cape about 2 months ago. I talked to Mineverse and nobody answered. I need my minecon 11 cape
You will need to email [email protected] with proof of purchase for them to be able to help you out. Unfortunately here on forums, we cannot help. The support email is the only way to get it done. I am going to close this since you have been instructed on how to get this handled. Good luck.