10% codes only work if you use them under the same IGN you purchased the last item with (the one you got the code from). It can also only be redeemed once. Could you please provide more detail so we can identify the nature of your problem
wys Sabrina I did use it for same user the code was Hidden Content: You must reply before you can see the hidden data contained here.
If you're sure that the user issue isn't the problem here and you hadn't used the code already, make a support ticket here and Janice will try to resolve your issue: https://forums.mineverse.com/support-tickets/ Do you have any other questions before I close this?
