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  • Can't upgrade

    Discussion in 'Help' started by staffordjr9., Nov 12, 2014.

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    1. staffordjr9.
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      staffordjr9. Active Member

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      Hello, my in game name is staffordjr9 I am currently an elite but I was looking to upgrade to supreme. So I went to the store and clicked upgrade to supreme but a pop up came up and said "you are not allowed to purchase this item". I was wondering if you could help me out.
      Thank you for your time,
      staffordjr9
       
    2. legends152
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      legends152 Experienced Member

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      That sometimes happens. Try again tomorrow, or later today, it might work :) good luck
       
    3. KingAlex
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      KingAlex Well-Known Member

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    4. staffordjr9.
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      staffordjr9. Active Member

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    5. ChloyyBear
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      ChloyyBear Well-Known Member

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      Hmm,
      That's odd.
      I've seen these problems rarely, Have you tried logging in and out of buycraft?
       
    6. staffordjr9.
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      staffordjr9. Active Member

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    7. ChloyyBear
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      ChloyyBear Well-Known Member

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      I will bring other mods into this.
       
    8. staffordjr9.
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      staffordjr9. Active Member

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      Ok thank you
       
    9. jedijosiah
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      jedijosiah Well-Known Member

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      just wondering you've never charged back on any server have you? As most charge back cases dissallow your usernames usage on anything buycraft.
       
    10. staffordjr9.
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      staffordjr9. Active Member

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      No, it allows me to buy other things
       
    11. jedijosiah
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      jedijosiah Well-Known Member

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      ok because thats usually what causes you to not be able to buy things it can happen if some one bought something for you.
       
    12. h0useatriedes
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      h0useatriedes Active Member

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      This has been happening to me also. I wanted to upgrade myself from VIP-MVP and it has the same message. I've tried logging in and out from the store. Also it will let me buy Premium-Sponsor, so I think that the store thinks I'm premium, even though I'm VIP. :(
       
    13. staffordjr9.
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      staffordjr9. Active Member

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    14. UncleUrnesto
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      UncleUrnesto Boss Member

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      Have you ever charged back on any items? If so, you may not be able to purchase a rank due to chargebacks.
       
    15. staffordjr9.
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      staffordjr9. Active Member

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      No I have not charged back any items
       
    16. staffordjr9.
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      staffordjr9. Active Member

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    17. h0useatriedes
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      h0useatriedes Active Member

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      I finally just bought MVP without the upgrade, I think it's fixed now.
       
    18. ScoFu13
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      ScoFu13 Retired Head-Mod

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      Yeah that is very weird. I'll send cyp this link.
       
    19. technotim75
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      technotim75 Experienced Member

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    20. staffordjr9.
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      staffordjr9. Active Member

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