When I try to upgrade from Sponsor to VIP it says: "You're not allowed to purchase this item." When I am sponsor rank. Can this be fixed please?

 

You will need to email [email protected] and they will help you get it straightened out.

 

Okay Thanks.

 

This sort of issue keeps creeping up, I would do as dyna said and email [email protected] explain what you have tried and maybe add a screenshot of the error message as this could help in getting things sorted, a gyazo or an imgur image should be sufficient.

Sorry I cant be of more help but i have a feeling this could be a Buycraft side issue

 

Try emailing the [email protected]
You should receive an automatic reply such as:

Hi,

Thank you for contacting Mineverse.
We have received your email! We will try to respond as soon as possible, however please allow up to 1-3 days.

Thanks and have a great day!
Mineverse Support


This is an automatically generated email - please do not reply to it.

If you do not believe that they reply, they replied to mine within a day, so please, be patient.
Feel free to make another thread here if this is still an issue after they have replied.
Locking & archiving.