hi okay so one morning I logged into mv and went on infection only to find out that my levels were reset. i had 102 at that time and now i have 0 meaning rct. after hours of searching through my mac trying to find screenshots of any kind to prove I had 102 levels or the red rank next to my name, I ended up finding none. so if anyone else every took a screenshot or made a video when I had said something in the chat and my infection rank was visible, please let me know asap so I can get my levels back. thanks!
This thread should help you out : http://www.mineverse.com/threads/infection-level-help.86029/#post-895314