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    Discussion in 'Help' started by ajbt7_, Jan 6, 2017.

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    1. ajbt7_
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      ajbt7_ Active Member

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      Hi! My IGN is ajbt7_, and I recently rejoined your nether version of skyblock after a few months. I went to my island, and I noticed there was a problem. I could not open any of my chests. This was because I had an account change from the name ajbt7 to ajbt7_. This has made it so I can no longer access anything I had marked with signs that lock them. It would be great if you could help.

      ~ajbt7_
       
    2. Grayman
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      Grayman Experienced Member

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    3. ItzAloha
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      ItzAloha Active Member

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      For this problem You would have to contact a admin in game to go on hell block and for him/her to break the sign, since you have recently changed you minecraft username.
       
    4. ItzAloha
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      ItzAloha Active Member

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      Personal I wouldn't Agree with @DrkfirebirdJr because the Support Email does take a while to respond but it is up to you on that.
       
    5. kei
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      kei Well-Known Member

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      I'd recommend doing what was listed above or changing your name back.
       
    6. ajbt7_
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      ajbt7_ Active Member

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      @KimchiNuke it was a switching of accounts
      not usernames
       
    7. Dyna_Mighty
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      Dyna_Mighty Retired Head-Mod

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      Head mods do not have the necessary permissions to remove signs there. You have no choice but to email support.
       
    8. ajbt7_
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      ajbt7_ Active Member

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      @Dyna_Mighty thank you I contacted support. Please lock this thread.
       
    9. Dyna_Mighty
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      Dyna_Mighty Retired Head-Mod

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      Thread locked on request.
      If you disagree to this action, please report this post, and a moderator or administrator will reconsider it.

      Kind regards,
      The Staff
       
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