You charge back and you will be perm banned from the server and buycraft so take a hint and don't bother chargeback
It took them a week for them to reply to me aswell, it takes time. They get heaps and heaps of emails a day, be patient. Also, you'll need proof. Have a good day!
well first of all, if I charge back I will get more than 1k back because I bought all my other accounts titan and god... I have the receipt but its not letting me attach the photo file
The staff cannot handle anything to do with ranks. The only way you have a shot at getting the rank fixed is through the [email protected] email address. You will need to attach the proof of rank to that email. You will also need to be patient as they get tons and tons of emails per day.
A quick copy and paste of the Terms and Conditions when you purchase a rank. Read through them all. Especially the first paragraph. Spoiler 1) All sales are final and non refundable, you may not buyback, stop, credit the server by any means necessary in order to receive your funds back that of which have been paid. And in doing so we reserve the right to disallow your continued play on the server/forums and not allow further funds to be added or taken away. We reserve the right to pursue any legal or collection action necessary to recover damages in the event of a forced charge-back. 2) We reserve the right to change, with or without notice, any item price that has been set forth. We also reserve the right to remove perks from players in extreme cases where deemed necessary. In the event that you have paid for an item and such a change occurs, you will not be refunded. 3) All purchases made are for digital/virtual (intangible) items. We are not responsible for any unapproved, accidental, or unauthorized transactions. 4) Any staff, owners, hosts, advertisers, officers, directors, employees, partners, and all other parties related to this servers staff reserve the right, with the appropriate permissions, to forcibly make you leave the server, permanently or temporarily, with no chance of refund – however this will never be unwarranted, this will only happen in the case of extreme rule-breaking. If you obey the rules, you will never be banned, plain and simple. 5) You expressly understand and agree that we shall not be liable for any direct, indirect, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible loss (even if we have been advised of the possibility of such damages), resulting from or arising out of (I) The use of or the inability to use the service, (II) The cost to obtain substitute goods and/or services resulting from any transaction entered into on trough the service, (III) Unauthorized access to or alternation of your data transmissions, (IV) Statements or conduct of any third party on the service, or (V) any other matter relating to the service. Note that by accepting the terms in the document, you are also waiving your right, to take any action, legal or otherwise, against anyone or anything related to the staff, management, administrators, members, owners or any hosts of this server. You furthermore acknowledge that if any part of this document is found to be invalid or unenforceable in any way, any parts not found to be invalid or unenforceable will be considered fully valid and binding . 6) You agree to indemnify the staff, owners, hosts, advertisers, officers, directors, employees, partners, and all other parties related to this servers staff. By agreeing to these terms, you agree not to present any lawsuit or other legal challenge against the server staff for any reason, whether related to your purchase or not. 7) We reserve the right to change the terms and conditions at any time if necessary. All terms and conditions are in effect indefinitely as soon as the terms and conditions is accepted, and will remain to be active even after you quit, are banished, removed, or if you leave the server/forum in any way. By clicking I agree, you agree to the above rules, terms, and conditions. Please be patient and allow up to 1-12 hours for your item(s) to appear or for your rank to take effect.
