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    Discussion in 'Help' started by Subbiee, Apr 1, 2016.

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    1. Subbiee
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      Subbiee Legacy Member Premium

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      Hello Mineverse Community and Moderators,

      So recently my Minecraft Account was comprised and I reached out to Mojang
      and I got a reply and it short and sweet terms they pretty much said..

      "We are sorry we cannot help you get your account back as it doesn't exist"

      Now this really annoyed me as I had Titan on that account "AtomNova"
      and now that has all gone to waste.

      This also means who ever caught my account has literally changed everything
      from the ground up somehow.

      And them saying it doesn't exist is all false as some of you have seen me in game
      before and some moderators here have too like @Alex for example she has seen me in-game before.

      So I was hoping that my Titan status can opened up on my new Minecraft Account
      because really $250 has literally gone puft.

      I understand if procedures are needed for this to happen but I am willing to do whatever it takes
      to get my status back.

      Thank you for reading this and I hope you can help me with these unfortunate events
       
    2. Squire
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      Squire Well-Known Member

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      • Like Like x 1
    3. Olivxr
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      Olivxr Guest

      Exactly. You will need evidence that Titan was your rank before.
       
    4. Subbiee
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      Subbiee Legacy Member Premium

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      I can get that then
       
    5. Andrewswj
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      Andrewswj Boss Member

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      Good thing that you can get it back :) Let me know if you require any further assistance.
       
    6. Fweft
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      Fweft Well-Known Member

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      lol same happened to me for God. I never even tried to get it back
       
    7. Linux
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      Linux Boss Member

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      You cannot transfer ranks. Sorry.
       
    8. Fweft
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      Fweft Well-Known Member

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      You can maybe I really don't know
       
    9. Ninja
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      Ninja Legendary Member

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      I feel that I can post here because I was the original owner of this account.

      That being said, (not trying to be mean here) but that $250 you "lost" was actually not lost at all. I worked my rear end off to get other players to get that rank for the account. I do feel you should get the rank back because the account was technically yours, it's just that I feel a little offended when you say you lost the money.

      I do not think that Mineverse does rank transfers under any circumstances, but I do wish you the best of luck with getting your account back.
       
    10. Subbiee
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      Subbiee Legacy Member Premium

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      @Ninja
      "I feel a little offended when you say youlost the money"

      Yeah sorry you did pay for the rank overall and I am grateful to you and Mariselle because yeah she brought it off you and she gave it me so honestly yeah... Not my $250 but it's still a waste of $250 because who ever has it may not know it has titan on mineverse and might not play mineverse so.... It's really sad to see it disappear but I am still trying to get Mojang to help get it back... But I maybe screwed without a Transaction ID.... But hopefully there is something more they can do because come on like you told me.... You brought that in 2012 and well who is going to keep a Transaction ID that long?? Or even remember it??
       
    11. Ninja
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      Ninja Legendary Member

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      lol I agree that no one would ever keep the transactioin ID for that long. I'm sorry for seeming aggressive in my previous comment. Maybe Mojang would understand the situation if you explained it fully to them. If you get in contact with them I would be happy to aid in anything they need. (original email, etc)
       
    12. StarQueenAlexia
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      StarQueenAlexia Experienced Member

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      I don't believe mineverse does refunds for you when your account is compromised seeing how that is your fault and not the servers.

      You may email support@mineverse with proof of your rank and purchase information and may actually get the rank if the owner is nice to you.
       
    13. Giselle
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      Giselle Active Member

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      O_o O_o O_o O_o O_o O_o O_o :facepalm: :facepalm: :facepalm: :facepalm: :facepalm: :rolleyes: :rolleyes: :rolleyes: :rolleyes:. Minecraft accounts can't be transfer or negotiable not in here Mineverse or either Mojang. Same as ranks if you are not the legit owner of the account you can't do this. (someone correct me if I'm wrong:pomp::pomp:)
      You @AtomNova are getting Us @Ninja and Me in trouble. You suppose to make the thread to get the account banned on the servers without further explanations.
       
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      Last edited: Apr 5, 2016
    14. Cotner
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      Cotner Well-Known Member

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      Transferring ranks is not something Mineverse does as it is to risky
       
    15. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      Unfortuneatly Mineverse does not do a rank transfer service and therefore what you are asking for is impossible, If you would still like to try then email Cypriot at [email protected]
       
    16. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      Problem resolved
      If you disagree to this action, please report this post, and a moderator or administrator will reconsider it.

      Kind regards,
      The Staff
       
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