Hello,

I just made an online purchase of USD$20 under my username chuck657.

However, after the transaction was successful , I was unable to see the credits added to my account.

I have noticed that the credit has been applied to another username instead of mine.

Can i have this rectified please ?



Thx

Regards

chuck657

 

Send an email to mineverse support @ [email protected] and give them your in-game name, transaction identification number, and what rank.

 

Send proof to [email protected]

 

Hey there.
Send an Email with all your proof to [email protected] and wait patiently.
Also, I don't think BuyCraft allows you to input the wrong name, so it's unlucky somebody has a similar name to you :O Also, the Owners can check all transactions made to all usernames and billing addresses, so hopefully the issue should be able to be handled for you ;)
Please be patient, as the Owners are very busy people

 

I contacted em

Requesting lock

 

@Electric

 

Thread locked on request.
If you disagree to this action, please report this post, and a moderator or administrator will reconsider it.

Kind regards,
The Staff