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  • Donor rank on survival

    Discussion in 'Site Support' started by LogicClown Be Ballin, Jan 30, 2016.

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    1. LogicClown Be Ballin
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      LogicClown Be Ballin Active Member

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      I don't have God rank on survival I never had it please give it to me
      image.png image.png image.png image.png
       
      Last edited: Jan 30, 2016
    2. ImJustAndrew
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      ImJustAndrew Boss Member

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      Email Mineverse at [email protected] and provide, your ign, server, rank and transaction id.
       
    3. Statikk_Shiv
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      Statikk_Shiv Experienced Member

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      Obviously trolling "I never had it please give it to me."
       
    4. LogicClown Be Ballin
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      LogicClown Be Ballin Active Member

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      Oh please don't start this
       
    5. kinsey_kid
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      kinsey_kid Developer Developer Premium

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      Hi @LogicClown Be Ballin what you need to do is send and email to [email protected] and fill in the following template
      • My exact in game name is:
      • My purchased rank is/was:
      • My exact issue and or game mode where the problem is:
      • Evidence ie: screenshots and/or any helpful information:
      Once you send this It will be with cyp, If you want to resend the email every 2 or 3 days maybe every week or everyday its up to you the do so, Hope you get your rank back soon bud!
       
    6. TADS
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      TADS Guest

      Try emailing the [email protected]
      You should receive an automatic reply such as:

      Hi,

      Thank you for contacting Mineverse.
      We have received your email! We will try to respond as soon as possible, however please allow up to 1-3 days.

      Thanks and have a great day!
      Mineverse Support


      This is an automatically generated email - please do not reply to it.

      Feel free to make another thread here if this is still an issue after they have replied.
      Locking & archiving.
       
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