Lost Rank

So I was nino08807 and has purchased the Premium rank, and used it. I changed my name to D1G1TAL_B3AST and lost my rank I need my rank back.
Regards, D1G1TAL

 

You will need to send this information, along with proof of your purchased rank (screenshot of your rank purchase or rank in game) to [email protected] and they will be able to help you out there.

 

I don't have it, it was a long time ago.

 

bump

 

bump

 

bump

 

Please only bump every 24 hrs

 

Email [email protected] with proof of your name and rank to get this fixed.

 

I got a new computer cause my old one broke so i don't have any proof :(

 

@nino08807 unfortuneatly there is nothing anyone can do then :/

 

Try emailing the [email protected]
You should receive an automatic reply such as:

Hi,

Thank you for contacting Mineverse.
We have received your email! We will try to respond as soon as possible, however please allow up to 1-3 days.

Thanks and have a great day!
Mineverse Support


This is an automatically generated email - please do not reply to it.

Feel free to make another thread here if this is still an issue after they have replied.
Locking & archiving.